Shipping policy

Processing Time

  • Orders are typically processed within 1-2 business days after receipt of payment
  • During peak seasons or sales events, processing time may extend to 2-3 business days
  • You will receive a shipping confirmation email with tracking information once your order ships

Shipping Methods and Delivery Times

Domestic Shipping (United States)

Standard Shipping (USPS First Class Mail):

  • Delivery within 3-7 business days
  • Rate based on location

Express Shipping (USPS Priority Mail):

  • Delivery within 2-3 business days
  • Rate based on location

International Shipping

Standard International Shipping:

  • Delivery within 7-21 business days
  • Rates starting at $14.95, calculated at checkout based on destination and package weight
  • Available to most countries worldwide

Express International Shipping:

  • Delivery within 3-7 business days
  • Rates starting at $24.95, calculated at checkout based on destination and package weight

Order Tracking

  • Tracking information will be emailed to you once your order ships
  • You can also track your order by logging into your account on our website
  • For international orders, tracking may be limited once the package leaves the United States

Shipping Restrictions

  • We cannot ship to P.O. boxes for express shipping options
  • Some items may be restricted from international shipping due to local customs regulations
  • Certain hazardous materials may have shipping restrictions

Additional Information

Address Accuracy

  • Please ensure your shipping address is correct at checkout
  • We are not responsible for packages delivered to incorrectly provided addresses
  • Address changes cannot be made once an order has shipped

Customs, Duties, and Taxes

  • International customers are responsible for all customs, duties, and taxes imposed by their country
  • These fees are not included in the shipping cost and will be collected upon delivery
  • We cannot mark packages as gifts or alter declared values for customs purposes

Lost or Damaged Packages

  • We will assist with filing claims for lost or damaged packages
  • Please contact us within 48 hours of delivery for damaged packages
  • Lost package claims can be initiated after 15 business days (domestic) or 30 business days (international) from shipping date

Holiday Shipping

  • During major holidays, processing and delivery times may be extended
  • We will post notifications about holiday shipping schedules on our website
  • Please order early during peak seasons to ensure timely delivery